Our Help Page

Need Help? We have the answers!

Ordering

If you are having issues ordering , please read our article on How to Order

Payment

We offer the following payment options

  • EFT (electronic funds transfer) Make you EFT payment directly into our bank account, please use your order number as reference, you order won’t be shipped until the funds have cleared in our account.
  • Bitcoin – Pay with Bitcoin using bitpay, you will be redirected to bitpay.com to complete your purchase.
  • SnapScan – Pay by credit card using SnapScan and your mobile phone.
  • Payfast – Pay by credit card using Payfast, you will be redirected to Payfast to complete the payment.

Having troubles making payment, please see our FAQ section for details on the various payment options and how to successfully make payment or Contact Us

Shipping

For shipping options and costs involved, please see our FAQ section for everything you need to know.

Privacy

We will not disclose your details to any third party, we will contact you via Phone Call or Email if need be, please see our Privacy Policy for more information.

Support

Grow your own without growing alone!

Need support?  You are welcome to contact us at 041-0070616 or via email, we will be happy to assist.

 

 

Need more than Answers? see our Blog for access to the most informative, up to date articles related to hydroponics and the latest equipment available. Alternatively see our FAQ’s page for answers to our most frequently asked questions.