1. Adding items to your shopping cart
Navigate to the items you would like to purchase via our menu or by entering the item into the search box.
You can add the items to the cart by clicking the add to cart button on the product page.
If the product you would like is available in a number variants, then you will need to click on the drop down menu arrow on the product listing where you can select the variant, and adjust the quantity before adding to your cart.
If you would like to order more than 10 of the item, select 10+ and proceed by entering the desired quantity before clicking add to cart. Additionally, you can always make amendments to quantities on the cart page.
If an item you would like is temporarily out of stock, click on add to wishlist button to be notified when it is restocked.
When you have added all the items you would like to your cart, click on checkout either on the popup or by first viewing your cart by clicking the cart icon on any page.
Enter your delivery information
2. Choose a Shipping Option
Courier
We make use of a number of courier providers dependent on your location and package dimensions
In order to accurately charge & display the courier rates to your address, please complete all address fields during checkout including the post code section.
Collection
You are welcome to collect your order in person or send your own courier to collect from us.
If you would like to collect, you have the option of paying via EFT (payment must reflect before collection), or with cash or card while collecting.
Address for collection dependant on your selection during checkout is:
Grow Guru Johannesburg
12A 5th St, Wynberg, Johannesburg, 2090
Tel: 087 230 0128
Monday – Friday 09:00-17:00 or Saturday 09:00 – 12:00
(Click for Map)
or
Grow Guru Port Elizabeth
70 Pickering Street, Newton Park, Gqeberha, 6045
Tel: 041 007 0616
Monday – Friday 09:00-17:00 or Saturday 09:00 – 12:00
(Click for Map)
3. Choose a Payment Option
We offer a number of payment options online
- Credit & Debit Cards processed by a variety of trusted payment processors such as Payfast, Yoco, Payflex
- Ozow Instant EFT
- PayFlex - Allows you to pay for your items in instalments
- Bitcoin via Bitpay
- Alt coins / Crypto Currencies by prior arrangement or during checkout
4. Order Confirmation
Click on: “Complete order”
You will be shown a confirmation page once your order has been successfully placed, you will receive an e-mail confirming and detailing your order with us.
Once payment has cleared, items are then processed, packaged and dispatched usually within 1 working day.
You will receive an e-mail with your tracking number to track your order once it is completed.
Our Courier will take 1 – 4 working days to deliver your order depending on your location.
You can track the status of your shipment at any time by visiting: https://growguru.co.za/a/track