How to order with Grow Guru – 4 Easy Steps

 

1. Adding items to your shopping cart
Add to Cart

Select the items you would like to purchase. You can add the items to the cart by clicking the add to cart button on the product page.

If the product you would like is available in a number of shapes and sizes, then you will need to click on the drop down menu arrow on the product listing where you can select size, (the price will be displayed below) and adjust the quantity using + & – buttons before adding to your cart.

If an item you would like is out of stock, click on add to wishlist button to be notified when it is restocked.

When you have added all the items you would like to your cart, click on checkout.

 

2. Shipping
Shipping

We have three shipping offerings:

 

South African Post Office

We cannot accept responsibility for delays, loss or damage to parcels should you choose the SA Post Office as your shipping option during checkout.

 

Courier

In order to accurately charge & display the courier rates to your address, you will need to complete all address fields during checkout including the post code section.

 

Collection

You are welcome to collect your order in person or send your own courier to collect.

If you would like to collect, you have the option of paying via EFT (payment must reflect before collection), or with cash or card while collecting.

Address for collection is:

Grow Guru Horticulture (Pty) Ltd

70 Pickering Street, Newton Park, Port Elizabeth

Tel: 041 007 0616

Monday – Friday 09:00-17:00 or Saturday 09:00 – 13:00

(Click for Map)

 

3. Choose Payment Option
Payment

We offer a number of payment options online and in store

EFT

Bitcoin

Credit & Debit Cards processed by your choice of either Payfast or Snapscan.

 

4. Order Confirmation
Order Confirmation

Click on: “I’ve read and accept terms and conditions”

Then click on: “Place Order”

You will be shown a confirmation page once your order has been successfully placed, you will receive an e-mail confirming and detailing your order with us.

 

Once payment has been received,

items are then processed and dispatched within 1-2 working days after receiving cleared payment.

 

You will receive an e-mail with your tracking number to track your order once it is completed.

Our Courier will take 2 – 5 working days (depending on location) to deliver your order.