How to order with Grow Guru – 4 Easy Steps
1. Adding items to your shopping cart
Select the items you would like to purchase. You can add the items to the cart by clicking the add to cart button on the product page.
If the product you would like is available in a number of shapes and sizes, then you will need to click on the drop down menu arrow on the product listing where you can select size, (the price will be displayed below) and adjust the quantity using + & – buttons before adding to your cart.
If an item you would like is out of stock, click on add to wishlist button to be notified when it is restocked.
When you have added all the items you would like to your cart, click on checkout.
We have three shipping offerings:
South African Post Office
We cannot accept responsibility for delays, loss or damage to parcels should you choose the SA Post Office as your shipping option during checkout.
In order to accurately charge & display the courier rates to your address, you will need to complete all address fields during checkout including the post code section.
You are welcome to collect your order in person or send your own courier to collect.
If you would like to collect, you have the option of paying via EFT (payment must reflect before collection), or with cash or card while collecting.
Address for collection is:
Grow Guru Horticulture (Pty) Ltd
70 Pickering Street, Newton Park, Port Elizabeth
Tel: 041 007 0616
Monday – Friday 09:00-17:00 or Saturday 09:00 – 13:00
3. Choose Payment Option
We offer a number of payment options online and in store
Credit & Debit Cards processed by your choice of either Payfast or Snapscan.
4. Order Confirmation
Click on: “I’ve read and accept terms and conditions”
Then click on: “Place Order”
You will be shown a confirmation page once your order has been successfully placed, you will receive an e-mail confirming and detailing your order with us.
Once payment has been received,
items are then processed and dispatched within 1-2 working days after receiving cleared payment.
You will receive an e-mail with your tracking number to track your order once it is completed.
Our Courier will take 2 – 5 working days (depending on location) to deliver your order.